Privacy Policy

Introduction

Endravo ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you use our mobile application, website, and related services (collectively, the "Service").

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: When you create an account, we collect your name, email address, password, and profile preferences.
• Training Data: Information about your workouts, routes, running metrics, strength sessions, and recovery data.
• Device Information: Data from your Apple Watch and iPhone, including health and fitness metrics.
• Location Data: When enabled, we collect GPS location data to track routes and distance.
• Communication Data: If you contact us, we collect the content of your messages and contact information.
• Usage Analytics: We collect information about how you interact with our Service, including features used and time spent in the app.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, maintain, and improve the Service
• Generate AI-powered training plans and personalized recommendations
• Track your fitness progress and recovery metrics
• Send transactional emails and service-related notifications
• Respond to your inquiries and customer support requests
• Analyze usage patterns to enhance user experience
• Detect, prevent, and address technical or security issues
• Comply with legal obligations
• Improve algorithm accuracy for training personalization

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We share information with third-party service providers who support our operations (e.g., cloud storage, analytics), under strict confidentiality agreements.
• Apple Services: Your health and fitness data is shared with Apple HealthKit and Health app as needed for functionality. You can manage permissions in your device settings.
• Legal Requirements: We may disclose information if required by law, court order, or government request to protect our legal rights or comply with legal obligations.
• Business Transfers: In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information when you explicitly consent to such sharing.

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security audits and penetration testing
• Access controls and role-based permissions
• Compliance with OWASP security standards

However, no method of transmission over the internet is 100% secure. While we strive to protect your data using best practices, we cannot guarantee absolute security. You acknowledge that you provide information at your own risk.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction or update of inaccurate data
• Deletion: Request deletion of your account and associated data
• Data Portability: Request a copy of your data in a portable format
• Opt-Out: Opt-out of non-essential communications and marketing emails
• Location Tracking: Disable location tracking at any time through app settings
• Health Data: Manage HealthKit permissions directly through iOS Settings

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

6. Children's Privacy

Endravo is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information promptly. Parents or guardians who believe their child has provided information to us should contact us immediately.

7. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. Generally:

• Account Data: Retained while your account is active and for a reasonable period afterward
• Training Data: Retained to maintain your training history and AI model accuracy
• Backups: May be retained in backups for recovery purposes for up to 90 days after deletion
• Legal Requirements: Retained as required by law

You can request deletion of your account and associated data at any time through app settings or by contacting us.

8. Third-Party Links

Our Service may contain links to third-party websites, applications, and services including the App Store. We are not responsible for their privacy practices, content, or security measures. We encourage you to review their privacy policies before sharing your information. Your use of third-party services is governed by their terms and privacy policies, not ours.

9. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may not have the same data protection laws as your home country. When we transfer data internationally, we implement appropriate safeguards, including Standard Contractual Clauses, to protect your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, and legal requirements. We will notify you of significant changes via email at the address associated with your account or by posting a notice in the app. Your continued use of the Service after changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Compliance with Regulations

Endravo is committed to complying with applicable privacy and data protection laws, including:

• GDPR (General Data Protection Regulation): For users in the European Union
• CCPA (California Consumer Privacy Act): For residents of California
• Apple App Store Privacy Label Requirements: Transparent disclosure of data practices
• Health Insurance Portability and Accountability Act (HIPAA): To the extent applicable
• Other applicable local and international regulations

12. Cookie Policy

Our website and Service may use cookies, web beacons, and similar tracking technologies to:

• Enhance user experience and personalization
• Track user preferences and settings
• Analyze website and app usage
• Prevent fraudulent activity

Most browsers allow you to control cookies through settings. You can disable cookies, but this may affect Service functionality.